Why Isn’t Cortana In My Region Or Language?

If you attempt to turn on Cortana app windows 10 running in unsupported language and region, you will meet with the following message:

Cortana isn’t supported in the region and language you’ve selected.

Applies to Windows 10

Cortana is available in the following countries/regions: China, France, Germany, Italy, Spain, United Kingdom and United States. Cortana is available in these languages: Chinese (Simplified), English (U.K.), English (U.S.), French, Italian, German and Spanish

  • To use Cortana, all these settings must be set to the same language:

    • Languages (this is your device language)

    • Speech language (language pack must be installed)

    • Country or region

  • Note: If you change your region, you might not be able to shop at Store, or use things you’ve purchased, such as memberships and subscriptions, games, films, TV and music.

CortanaWindows10.com supporting language

Though the list of regions and languages supported by Cortana may be quickly expand in the near future, here’s the workaround which allows you to enable the Cortana in Windows 10 selected with unsupported region and language. The trick is essentially to configure Windows 10 to match the Cortana’s supported region and language to get Cortana working.

  1. Open Windows 10 Quick Access menu, and go to Control Panel.
  2. Go to Clock, Language and Region.
  3. Click or tap on Region to open the Region window.
  4. In the Region window, change the following settings:In Location tab, set Home location as United States.Optional (Cortana does support non-US and non-UK regional English, but if the above setting does not allow you to turn on the Cortana, do also the following):In Formats tab, set Format as English (United States).
    In the Administrative tab, click or tap Change system locale button and set Current system locale to English (United States).
  5. Optional (only if above trick doesn’t work): Go back to Clock, Language and Region and select Language. AddEnglish (United States) as a language, and move it to the top to make it the primary language.
  6. Restart the computer if applicable.

Cortana windows is ready to be set up and used. Note that you need to sign in to Microsoft Account (MSA) to use Cortana. Cortana works with both keyboard input or voice input through microphone.

Note

While changing the region and language of Windows 10 to United States and English (United States) allows you to turn on Cortana, it also means that there is higher chance that Cortana couldn’t understand your pronunciation, especially if you’re non-native speaker. You can improve the Cortana recognition rate by turning on the recognition of non-native accent.To do so, open Windows 10 Settings, go to -> Time & language -> Speech. Under the “Speech language” heading, choose the language you speak with this device from the drop-down list, i.e. English (United States) in this case, and then select the check box for Recognize non-active accents for this language.

CortanaWindows10.com supporting solution

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